Video invitation FAQ

Clear answers on formats, playback, and delivery

Every invitation ships as a standard MP4 that plays on phones, tablets, and desktops. Here is what to know before you send.

MP4

Standard video format

Mobile

Built for phone playback

Audio

Timed to the animation

Specifications and sharing

Formats, sound, and how guests receive your invitation

Each invitation is delivered as a single MP4 file, encoded for smooth playback on iPhone, Android, and desktop browsers. The file is built to load quickly inside messaging apps and email clients, so guests can open it without installing anything. Background music and sound design are coordinated frame by frame with the animation, so the pacing of each title and event detail lands exactly as intended.

To share your invitation, download the MP4 from your order confirmation and send it through any messaging platform or email. Large files may be better sent as a link from a cloud drive, which keeps the original resolution intact for every guest.

Have a question about your invitation?

Reach out through our contact page and we will point you to the right answer.